Shipping & Returns

Australian Shipping:

We offer Free Express shipping Australia wide, or Free local pickup from Bright. Just pick which option you prefer when checking out. 

 

International Shipping:

We also ship worldwide!
Standard International Shipping is a AUD $20 flat rate, and usually takes 1-3 weeks. Express International is AUD $45 and usually takes 3-6 business days. If you select a Country other than Australia, shipping will automatically be updated at check out.

Import fees / VAT taxes are not included in our prices.
They would be additional charges above and beyond the Shipping fee.
Depending on the products you purchase your country’s customs agency may determine you owe a duty or tax. Nearly every shipment that crosses an international border is subject to the assessment of duties and taxes. Each country determines the assessment of duties and taxes differently.

 

Exchanges:

Its absolutely fine to change your mind, send your shoes back, and as long as they are in 'as new' condition we will return your money less actual shipping cost. If you need another size sent out, please return with a pre-paid, self addressed bag, and your new pair will be shipped asap.

Please return to:

VJ Sport Australia

PO Box 98

Bright VIC 3741, Australia.

 

Refunds:

While these shoes are bomb proof, we have a great warranty process for your piece of mind. Generally we will just ask for a photo of the damage and we will send you out a new pair of shoes as soon as possible, who wants to wait for the back and forth when you need to be out running!

Any suspected faults in a product are assessed individually, and anything deemed not to be normal and reasonable wear and tear will be replaced and shipped at no cost to the customer.

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